Our End User Adoption Strategy for Tech
Choosing and deploying collaboration platforms and software is crucial, but that’s just the beginning. Equally important is an end-user adoption strategy for your preferred platform.
Over the years, we have learned the importance of adopting best practices around managing users, communicating and implementing projects, and training end users flexibly.
It’s not enough to know the technology inside and out. After you’ve deployed a collaboration tool, we bring to the adoption experience a unique blend of understanding of how people learn, ways to provide an enjoyable learning experience, and guidance and support until full engagement.
- Pre-install assessment
- Customized end-user adoption strategy development
- Adoption acceleration
- White glove service—support from start to finish
- Migration and optimization service
- Customized training based on use cases and customer environment
- Multi-mode training: virtual, onsite, e-learning, custom videos on demand
- Project/change management
- Dedicated support desk
- Special partner services
- Adoption practice builder
- Train the trainer
- Managed services
- Customer success managed services
- Event assist/production
6-Step End-User Adoption Strategy Methodology
Our unique six-step end-user adoption methodology covers all aspects of technology deployment and use to ensure success and return on investment. The six steps are strategy review, assessment and preparation, communication review, end-user training, metrics and reporting, and completion.
We keep your business outcomes in mind at every step of our customer engagement. Whether you’re rolling out Webex, Zoom, Microsoft Teams, or another collaboration tool, our expertise helps everyone get up to speed quickly and stay engaged. Your technology investment will be rewarded faster with speedy end-user adoption, improved productivity, and increased customer loyalty.
The Benefits of Meet Me In The Cloud’s End-User Adoption Strategy
Flexible Training Options
What Customers Say About Us
“You are going to LOVE Meet Me In The Cloud!! They make our lives so easy when it comes to Webex implementation and adoption.”
“We have been extremely impressed. This was a great experience not only for me, but also for my customer.”
Meet Me In The Cloud can turn your digital collaboration tools into productivity engines. At any point in your collaboration journey, we partner with you to fully adopt your preferred technology tools using our unique six-step end-user adoption strategy. To get started, contact our experts or call 1-866-221-3221 today.