Managing Employee Training and Development
Employee Training and Development: Live Learning and On-site Training
Our Live Learning program simplifies the delivery of highly productive online learning anywhere, anytime:
- We deliver courses remotely through Cisco Webex, Zoom, or Microsoft Teams with a live instructor. Our instructors tailor each training session for your organization and employees.
- We teach classes on the customer’s site to ensure maximum relevance. The trainer may request temporary access and Active Directory credentials to prepare and deliver the course.
- We record every course so you can use it later and provide handouts to attendees at the end of class.
- A maximum of 50 students per class is recommended, assuming the platform license agreement supports that number. Customers can, however, bring as many people as they like to class. Our goal is to teach your entire organization at once.
- In addition to English, our instructors can teach courses in other languages.
If you prefer, our certified instructors can travel to your location and deliver on-site training in-person to your employees. Students tend to be more engaged with in person training, resulting in better knowledge retention and results. Since every learner is different, On-site Training allows instructors and students to have one-on-one conversations if more explanation is needed.
Employee Training and Development: Train-the-Trainer
Our Train-the-Trainer Program provides customized support for your organization’s trainers, including professional trainers and those leading training projects.
The benefits of our Train-the-Trainer Program include the following:
Expanded Skill Set
Training employees expands their skill set and, in turn, increases the skill sets of all employees participating in those sessions.
Your organization’s trainers will become more confident when they receive training that will improve their work efficiency.
For trainers to expand their knowledge and skill set, they need professional development and organizational support. We provide that support to help them excel.
The trainer can teach other employees how to use a product.
Training sessions are tailored to suit the product or products your trainer will be teaching. You will learn how to use the products, get answers to common questions, and more.
After the trainers have completed their training session, we allow them to practice leading a session with our instructor. During the practice session, we provide constructive feedback based on the trainer’s presentation and script.
Employee Training and Development: eLearning Courses and Microlearning Library
Adopting your new collaboration platform using our eLearning Courses and Microlearning Library is easier than ever.
With eLearning, employees can learn their way using videos, interactive activities, and quizzes. Interactive features help employees remember important details and use the collaboration platform effectively from the start. Our eLearning courses cover the Cisco Webex, Zoom, Microsoft Teams platforms, and more.
As we move through the curriculum, we explain the best practices and how to use the new tools. This teaching style helps employees learn and use the software safely and efficiently.
We include additional resources with every course for those interested in learning more. Your employees can use these resources to find out more about how to use their new collaboration tool effectively.
Our Learning Management System automatically bookmarks your location as you progress through your lesson. If you step away or divide your learning into smaller increments, you can pick up where you left off.
Using our subscription-based Microlearning Library, everyone in your organization can access training anytime, anywhere. You can choose from a selection of training videos to meet the needs of your employees.
The Microlearning Library allows learners to fill in gaps with short, on-demand videos. Team members can learn new skills, refresh on specific tasks, or get tool updates.
With microlearning, you can access just the content you need with our subscription-based training model. Depending on your organization’s needs, you can choose one video library or several and extend your training initiatives without adding staff or increasing travel costs.
Bottom Line: We know how to “meet people where they are” and ensure that everyone can easily use your new collaboration suite, regardless of experience level or technical ability. What is the result? Your organization achieves its return on investment sooner, and your employee satisfaction and productivity soar.