Objective Professional Approach

A rollout of collaboration technologies requires planning for a successful business outcome with minimal disruption and downtime. Meet Me In The Cloud’s Webex migration plan includes change management, technology upgrades, decommissioning of old platforms and training for users, Webex Site Admins, and your Help Desk.

Meet Me In The Cloud’s proven approach and methodology helps companies migrate people and technology onto a unified suite of Cisco collaboration services. Our Cisco certified Webex professionals are well-versed in best practices gained from years of experience working with thousands of end-users.

We also help organizations migrate from one technology to another. For example, if you’re migrating from Zoom to Webex or from Citrix GoToMeeting to Webex, we can migrate all your users into Webex so you have one solution that everybody is leveraging.

Comprehensive Planning Prevents Surprises

Every Meet Me In The Cloud Migration Plan includes a Technology Migration Plan, Communication Plan, Training Plan, as well as Testing and QA Plan. The Webex migration is automated extensively as we simplify the complexity of back-office processes. Our customers know what to expect during the implementation, communications, and training phases.

A thorough understanding of the change management process enables the Meet Me In The Cloud team to create clear, well-timed and concise communications to inform users. Our philosophy of “over communicating” reinforces the value of the Webex platform. We carefully explain why the change is happening, what they need to do to prepare, and how this change will benefit them. This level of user acceptance accelerates adoption, which translates into improved productivity and a rapid return on investment for the company. Meet Me In The Cloud’s comprehensive communications and training plans are the key to a seamless Webex Migration without disrupting daily operations.

White Glove Support & Training

Users require support and training when learning new business processes and technologies. Meet Me In The Cloud delivers End User and Administrator training, demonstrations and Q&A sessions with a “high-touch” style that quickly addresses users questions and concerns.

Our extensive experience enables us to anticipate the reaction of people to the new system, and work with the management team to tailor materials for specific user scenarios.

When training users accustomed to a different collaboration solution, we customize the material to answer questions they will have.

Strategic Plans

Meet Me In The Cloud experts work hand-in-hand with each customer to create a migration plan that optimizes Webex with aligned resources, a timeline, milestones and deliverables. When part of a larger overall collaboration plan, the rollout may be conducted in phases to accommodate other video and integration initiatives.