What is Customer Success Managed Services (CSMS)?

At Meet Me In The Cloud, our main goal is making the adoption of collaboration technologies as painless for you as possible. Companies often decide to buy new collaboration technology because our technological world is evolving quickly, but they usually lack the tools and knowledge to put it into place. That’s where we come in!

There are so many challenges associated with technology, people, and processes that stand in the way of getting your company from where it’s at, to where you want it to be. Our business model allows organizations to compete, grow, and achieve their business outcomes – all with the least amount of downtime and disruption. Let our attention to detail and efforts make your projects a success!

 

Starting Out or In the Middle?

Whether you just implemented your new collaboration technology or simply at any given point in the customer lifecycle, we want to be your partners and allies along the way. Our team of resourceful and passionate professionals make sure that everything goes as planned, with a focus on preparing and equipping your team members to adopt the change. We want to help you optimize and manage your technological environment for a more successful integration.

Our team is ready to help you expand into new markets, and our collaboration efforts are the key to this change. By partnering with MMITC, you stand to gain a competitive advantage over your competition. When you bundle your services with ours, you can accelerate your business opportunities.

 

White-Gloved Service

In today’s digital world, superior customer experiences are a must. When you are a company that delivers this experience, it becomes a differentiator for you, and could translate into long term growth for your business. Our methodology combines technology with engagement to build value through the life-cycle of your customers.

At MMITC, we offer a 2-tier package system to achieve all of these bonuses, which includes the silver and gold packages. Both options help with the necessary areas to make the transition as seamless as possible. But there are some key differences between the two.

The differences between which package is best for you is determined by where your company is at – which is different for every company. In the silver package, your collaborations happen on a quarterly basis as well as the two trainings scheduled. On the other hand, the gold package allows for a monthly collaboration review as well as a virtual training. In addition to that, the gold package also provides onsite training and advisory sessions.

Both of these packages from MMITC, will get your company where it needs to go. You determine which road to take!

If you would like to learn more about our process, then contact the us at sales@meetmeinthecloud.com.

 

Register for Our Next Webinar

Be sure to register for our next webinar:
Adoption is a Continuous Process – Webinar, 10/30 at 12 PM CT / 10 AM PT Presenter: John Sayer, Collaboration Lead

Register Here: https://mmitc.webex.com/mmitc/onstage/g.php?MTID=ec97bee55526883730917e303ce3606ee

 

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