Our Services:

Adoption Acceleration Services

Cisco Webex Meetings and Webex Teams

Adoption services from Meet Me In The Cloud accelerate adoption with formal change management, training and communications plans. An engagement with MMITC is professionally managed by Webex experts with objective results measured with real-time analytics.

Meet Me In The Cloud’s proven 6-step methodology enables a customer of any size to bring up Webex Meetings or Webex Teams, configure accounts, train users, facilitate change management, and fully adopt the service within 60 days. Show More > MMITC has used this methodology to successfully drive adoption for hundreds of customers in higher education, K-12, state and local government, large and small businesses and non-profit organizations.

Benefits of Professional Adoption Services

Use the Experts

Meet Me In The Cloud is the only Cisco Indirect Channel Partner and certified Webex Meetings and Webex Teams Lifecycle Advisor, focused exclusively on the Webex Meetings and Teams family of services. The founder and most employees are former Webex employees. We’re experts in collaboration – it’s all we do.

A Proven Methodology

Deploying the software is key, but best practices around managing users, communications plans, project plans and flexible end-user training come from years of experience working with thousands of Cisco Webex Meetings and Webex Teams customers. Our 6 step methodology covers all aspects of a deployment.

Strategic Planning

We kick off with a professional project plan, outlining the milestones and steps associated with a successful Webex implementation. The rollout may be accomplished in phases, strategically positioned amongst other video and 3rd party integrations initiatives.

Flexible Training Options

Our adoption services engagements include custom, instructor-led online training classes ; a library of custom video training modules and live, drop-in Genius Bar sessions for Q&A. We encourage using Webex to teach people to use Webex, but can deliver courses onsite at any location around the globe.

Request a statement of work for adoption initiatives

Featured Video

Cisco Case Study: Healthcare

Casestudy

Imagine Communications

Effective Onboarding Methodology, Coupled with Change Management and Engaging Training Increases Adoption and Boosts Productivity by 100%

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Onboarding Methodology

Adoption Methodology

The six steps to success ensure your Webex site is configured correctly; that your Admins and Users are trained; that change management and analytics are provided, and that you have white glove support to accelerate adoption.

Download >

Elements of a Successful Adoption Engagement

Customer Commitment.
MMITC will perform the heavy lifting, while the customer provides the business and IT decision makers to keep the project moving forward.
A Detailed Plan.
An onboarding engagement is like any other project, with aligned resources, a timeline, milestones and deliverables. MMITC has been helping customers drive adoption in 45 days by following this proven methodology documented in three parts: a Communications Plan, a Training Plan and a Deployment Plan with Timeline.
Flexible Training Options.
Every timeline includes formal training on the basics of Webex for all users. Additional training is included as needed for advanced users, Executive Admins, Marketing, L&D Teams, the IT Help Desk, faculty and VODs for students. Training is offered virtually, onsite, live, recorded and with quick online Genius Bars for Q&A.
Metrics.
MMITC attaches real-time analytics to every customer’s Webex site. The analytics are used to measure adoption and to support change management initiatives.

“Customers love Susan, and how her passion for helping them use and adopt Training Center drives their business.”

Sanjay Dalal

Director Product Management, Director Product Marketing, Cisco WebEx

"We have been extremely impressed. This was a great experience not only for me, but also for my customer."

Brian Gilman

Account Manager, Mountain States Networking

"MMITC is nothing short of AWESOME. They deployed 2,300 licenses of WebEx, convinced the customer to deploy hosted Jabber and upsold their own services. I won't do another deal north of $50k without MMITC's services attached."

Josh Stanley

Cisco Collaboration PSS, Florida Commercial Accounts

"Susan’s in-depth product knowledge and consultative approach builds trust and delivers value. I would highly recommend Susan to anyone looking to optimize their investment in WebEx.”

David Berman

President World Wide Sales and Services, WebEx Communications

Our Services:

Adoption Acceleration Services

Adoption services from Meet Me In The Cloud accelerate adoption with formal change management, training and communications plans. An engagement with MMITC is professionally managed by Webex experts with objective results measured with real-time analytics.

Benefits of Professional Adoption Services

Request a statement of work for adoption initiatives

Featured Video

Cisco Case Study: Healthcare

Casestudy

Imagine Communications

Onboarding Methodology

Adoption Methodology

Elements of a Successful Adoption Engagement

Customer Commitment.

A Detailed Plan.

Flexible Training Options.

Metrics.

Get started with Webex Services today, get a free quote.

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