Our Services:

Adoption Acceleration Services

Cisco WebEx and Cisco Spark

Onboarding services from Meet Me In The Cloud accelerate adoption with formal change management, training and communications plans. An engagement with MMITC is professionally managed by WebEx experts with objective results measured with real-time analytics.

Meet Me In The Cloud’s proven 6-step methodology enables a customer of any size to bring up WebEx or Cisco Spark, configure accounts, train users, facilitate change management, and fully adopt the service within 60 days. Show More > MMITC has used this methodology to successfully onboard hundreds of customers in higher education, K-12, state and local government, large and small businesses and non-profit organizations.

Benefits of Professional Adoption Services

Use the Experts

Meet Me In The Cloud is the only Cisco Indirect Channel Partner and certified WebEx and Cisco Spark Lifecycle Advisor, focused exclusively on the WebEx and Spark family of services. The founder and all employees are former WebEx employees. We’re experts in collaboration – it’s all we do.

A Proven Methodology

Deploying the software is key, but best practices around managing users, communications plans, project plans and flexible end-user training come from years of experience working with thousands of WebEx and Cisco Spark customers. Our 6 step methodology covers all aspects of a deployment.

Strategic Planning

We kick off with a professional project plan, outlining the milestones and steps associated with a successful WebEx implementation. The rollout may be accomplished in phases, strategically positioned amongst other video and 3rd party integrations initiatives.

Flexible Training Options

Our adoption services engagements include custom, instructor-led online training classes ; a library of custom video training modules and live, drop-in Genius Bar sessions for Q&A.We encourage using WebEx to teach people to use WebEx, but can deliver courses onsite at any location around the globe.

Request a statement of work for adoption initiatives

Casestudy

Imagine Communications

Effective Onboarding Methodology, Coupled with Change Management and Engaging Training Increases Adoption and Boosts Productivity by 100%

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Onboarding Methodology

The six steps to success ensure your WebEx site is configured correctly; that your Admins and Users are trained; that change management and analytics are provided, and that you have white glove support to accelerate adoption.

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Elements of a Successful Adoption Engagement

Customer Commitment.
MMITC will perform the heavy lifting, while the customer provides the business and IT decision makers to keep the project moving forward.
A Detailed Plan.
An onboarding engagement is like any other project, with aligned resources, a timeline, milestones and deliverables. MMITC has been helping customers drive adoption in 45 days by following this proven methodology documented in three parts: a Communications Plan, a Training Plan and a Deployment Plan with Timeline.
Flexible Training Options.
Every timeline includes formal training on the basics of WebEx for all users. Additional training is included as needed for advanced users, Executive Admins, Marketing, L&D Teams, the IT Help Desk, faculty and VODs for students. Training is offered virtually, onsite, live, recorded and with quick online Genius Bars for Q&A.
Metrics.
MMITC attaches 3rd party, real-time analytics to every customer’s WebEx site. The analytics are used to measure adoption and to support change management initiatives.

“We could not have helped our customer achieve this level of adoption this quickly if we had not engaged Susan at Meet Me In The Cloud.”

Corey Kuhnke

Presidio, Account Executive

Meet Me In The Cloud exceeded our expectations. They helped us onboard 100 new Hosts in 4 countries and 3 languages within budget and on time. Susan was great to work with and went above and beyond our expectations.

Pablo Rodriguez

ITC Argentina

"We could not have survived our customer's cutover without MMITC."

Chris Wall

Account Executive ePlus Technology

"Susan was a great resource to work with on our WebEx rollout - punctual, communicative, organized, informed. I look forward to working with her again."

Matt Malcheski

ITC Senior Director of Global IT

Our Services:

Adoption Acceleration Services

Onboarding services from Meet Me In The Cloud accelerate adoption with formal change management, training and communications plans. An engagement with MMITC is professionally managed by WebEx experts with objective results measured with real-time analytics.

Benefits of Professional Adoption Services

Request a statement of work for adoption initiatives

Featured Video

Cisco WebEx and Cisco Spark Adoption Acceleration Services

Casestudy

Imagine Communications

Onboarding Methodology

Onboarding Methodology

Elements of a Successful Adoption Engagement

Customer Commitment.

A Detailed Plan.

Flexible Training Options.

Metrics.

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