Migration Services provide support to organizations as they consolidate disparate web and audio conferencing solutions onto a single Webex platform.
Meet Me In The Cloud uses a proven approach to helping companies migrate people, and technology onto a unified suite of Cisco collaboration services. Show More >Upgrading to a new audio solution, consolidating disparate web and audio conferencing solutions, and guiding the users through the benefits of this change, are key to driving adoption.
Whether consolidating technology or upgrading audio, choose a cutover date to avoid disruption to users. Testers gather the following morning with time to assess the upgrade, mitigate any issues and communicate the results.
Communicate to Users.
When new technologies are sprung on busy employees, pushback is natural. MMITC provides a detailed communication plan, sequenced with training and Genius Bars, that emphasizes the benefits to the user.
Train on the Before and the After.
MMITC’s trainers help users understand what’s new, how it benefits you, and what you need to do to prepare for an upgrade or cutover. Our trainers are experienced with most web and audio conferencing solutions and can provide effective delta training.
Create Test Plans.
An audio upgrade has moving parts. MMITC creates test plans and metadata that identify what to expect and how to test for it. We help teams create metadata to plan for the cutover and test plans to confirm the post-migration results.
"Clare was the perfect fit for our slow-to-adopt company. She even had the CFO participating! I hope we have the opportunity to use her talent again!"
VP, Marketing & Partner Relations, VSS
“We had 63 people conducting sales and customer service calls and marketing events within 45 days of purchasing WebEx. Susan and Meet Me In The Cloud exceeded our expectations.”
PayScale, Director of IT
"Susan and her company have proved invaluable in less than 24 hours. I will never do another WebEx deal without them."
Sr. Account Executiv, Lewan Technology, A Xerox Company
"MMITC was great to work with. Susan's knowledge of onboarding WebEx was wonderful. Her #1 priority was making sure our Customer was satisfied and all questions were answered."
World Wide Technology, Project Manager
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Meet Me In The Cloud enables the Cisco channel to deliver adoption and training services to their Cisco Webex Meetings, Webex Teams and Jabber customers to help them get the most value out of their investment.