Migration Services provide support to organizations as they consolidate disparate web and audio conferencing solutions onto a single Webex platform.
Meet Me In The Cloud uses a proven approach to helping companies migrate people, and technology onto a unified suite of Cisco collaboration services. Show More >Upgrading to a new audio solution, consolidating disparate web and audio conferencing solutions, and guiding the users through the benefits of this change, are key to driving adoption.
Whether consolidating technology or upgrading audio, choose a cutover date to avoid disruption to users. Testers gather the following morning with time to assess the upgrade, mitigate any issues and communicate the results.
Communicate to Users.
When new technologies are sprung on busy employees, pushback is natural. MMITC provides a detailed communication plan, sequenced with training and Genius Bars, that emphasizes the benefits to the user.
Train on the Before and the After.
MMITC’s trainers help users understand what’s new, how it benefits you, and what you need to do to prepare for an upgrade or cutover. Our trainers are experienced with most web and audio conferencing solutions and can provide effective delta training.
Create Test Plans.
An audio upgrade has moving parts. MMITC creates test plans and metadata that identify what to expect and how to test for it. We help teams create metadata to plan for the cutover and test plans to confirm the post-migration results.
“Very interactive and informative. The feedback I have received was also positive. Thank you!”
Computer Operations Manager, Sensata Technologies
“Customers love Susan, and how her passion for helping them use and adopt Training Center drives their business.”
Director Product Management, Director Product Marketing, Cisco WebEx
"Clare was the perfect fit for our slow-to-adopt company. She even had the CFO participating! I hope we have the opportunity to use her talent again!"
VP, Marketing & Partner Relations, VSS
"In just four weeks, usage has gone up on my customer's WebEx site by more than 50%, thanks to Susan and her team."
Collaboration Specialist, Cisco
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Meet Me In The Cloud enables the Cisco channel to deliver adoption and training services to their Cisco Webex Meetings, Webex Teams and Jabber customers to help them get the most value out of their investment.