Migration Services provide support to organizations as they consolidate disparate web and audio conferencing solutions onto a single WebEx platform.
Meet Me In The Cloud uses a proven approach to helping companies migrate people, and technology onto a unified suite of Cisco collaboration services. Show More >Upgrading to a new audio solution, consolidating disparate web and audio conferencing solutions, and guiding the users through the benefits of this change, are key to driving adoption.
Whether consolidating technology or upgrading audio, choose a Friday night cutover to avoid disruption to users. Testers gather Saturday morning with time to assess the upgrade, mitigate any issues and communicate the results.
Communicate to Users.
When new technologies are sprung on busy employees, pushback is natural. MMITC provides a detailed communication plan, sequenced with training and Genius Bars, that emphasizes the benefits to the user.
Train on the Before and the After.
MMITC’s trainers help users understand what’s new, how it benefits you, and what you need to do to prepare for an upgrade or cutover. Our trainers are experienced with most web and audio conferencing solutions and can provide effective delta training.
Create Test Plans.
An audio upgrade has moving parts. MMITC creates test plans and metadata that identify what to expect and how to test for it. We help teams create metadata to plan for the cutover and test plans to confirm the post-migration results.
“...Jerry Was very knowledgeable and patient [with my customer]. The MMITC staff gets and "A" for competence and responsiveness."
Business Development Manager, Katalyst
“Susan was always completely dependable and professional. I am always impressed with her ability to provide strategic guidance while managing execution.”
Cisco, Sales Training Manager
“I was very impressed with the format, delivery and content. The business had the same opinion: A+."
Director of Network Engineering, AMN Healthcare
"We have been extremely impressed. This was a great experience not only for me, but also for my customer."
Account Manager, Mountain States Networking
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