Migration Services provide support to organizations as they consolidate disparate web and audio conferencing solutions onto a single Webex platform.
Meet Me In The Cloud uses a proven approach to helping companies migrate people, and technology onto a unified suite of Cisco collaboration services. Show More >Upgrading to a new audio solution, consolidating disparate web and audio conferencing solutions, and guiding the users through the benefits of this change, are key to driving adoption.
Whether consolidating technology or upgrading audio, choose a cutover date to avoid disruption to users. Testers gather the following morning with time to assess the upgrade, mitigate any issues and communicate the results.
Communicate to Users.
When new technologies are sprung on busy employees, pushback is natural. MMITC provides a detailed communication plan, sequenced with training and Genius Bars, that emphasizes the benefits to the user.
Train on the Before and the After.
MMITC’s trainers help users understand what’s new, how it benefits you, and what you need to do to prepare for an upgrade or cutover. Our trainers are experienced with most web and audio conferencing solutions and can provide effective delta training.
Create Test Plans.
An audio upgrade has moving parts. MMITC creates test plans and metadata that identify what to expect and how to test for it. We help teams create metadata to plan for the cutover and test plans to confirm the post-migration results.
"Susan and her company have proved invaluable in less than 24 hours. I will never do another WebEx deal without them."
Sr. Account Executiv, Lewan Technology, A Xerox Company
“... I found Susan to have an intelligence and clarity that made difficult concepts seem easy to the customer.”
WebEx, Sr. Regional Sales Manager
"We have been extremely impressed. This was a great experience not only for me, but also for my customer."
Account Manager, Mountain States Networking
"Susan encouraged us to connect our Development Board to Training Center HOL to ensure the system was fully working for us. She really cared that we received what we needed."
Senior Training Manager, Altera Corp
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Meet Me In The Cloud enables the Cisco channel to deliver adoption and training services to their Cisco Webex Meetings, Webex Teams and Jabber customers to help them get the most value out of their investment.