Online Learning Course Catalog

Class times are Pacific Time Zone. Contact us for private classes delivered onsite or online.

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Event Upcoming Dates Description
Cisco Webex Teams for End Users – Messaging, Meeting & Calling >
  • October 23, 2018 1:00 pm
  • November 20, 2018 1:00 pm
  • December 18, 2018 1:00 pm

Attendees will learn to collaborate with Cisco Webex Teams for messaging, meeting, and audio and video calling. Students will learn to work in teams and groups, sharing content and information in persistent workstreams. Understanding use case scenarios for Spark and key integrations close the session. Length: 90 minutes.

Classes are Pacific time zone.

Use Cisco Learning Credits for training!  This class is 4 CLCs.  Complete this form to register.

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Webex Training & Breakout Sessions >
  • October 24, 2018 10:00 am
  • November 21, 2018 10:00 am
  • December 19, 2018 10:00 am

Small-group work is key to successful adult learning and retention and BOS are a key feature of Webex Training. Use BOS to gather students into small groups for role-playing, brainstorming and to collaborate on tasks. Learn to manage BOS in the classroom and discover innovative ways to incorporate this tool into your own curriculum. Length: 90 minutes.

Classes are Pacific time zone.

Use Cisco Learning Credits for training!  This class is 4 CLCs.  Complete this form to register.

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Jabber for IM & Presence >
  • October 30, 2018 10:00 am
  • November 27, 2018 10:00 am
  • November 27, 2018 10:00 am

We introduce Jabber for IM and presence and we set up the integration with Outlook and WebEx. Students will understand what drives presence , how to use the various IM features and the importance of a current profile. Escalating an IM session to a WebEx meeting wraps up the class. This class does not cover UC integration (voice and video calling). Length: 60 minutes.

Classes are Pacific time zone.

Use Cisco Learning Credits for training!  This class is 3 CLCs.  Complete this form to register.

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Webex Events 101 - Webex for Large Events >
  • November 5, 2018 10:00 am
  • December 3, 2018 10:00 am

Webex Events is designed for company meetings and large online events. Learn how Webex Events supports lead generation and campaign management. You’ll master the unique scheduling capabilities of Events and you’ll learn best practices for managing audio and video. Learn to leverage private audio practice rooms, designate a polling resource and more. Join us! Length: 90 minutes

Classes are Pacific time zone.

Use Cisco Learning Credits for training!  This class is 4 CLCs.  Complete this form to register.

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Cisco Webex Teams Control Hub - Configuring Single Identity Webex Meetings and Webex Teams >
  • November 6, 2018 10:00 am
  • December 4, 2018 10:00 am

If you have purchased Webex Meetings and Webex Teams with single identity, your Teams and Meetings users are managed together in your Cloud Collaboration Management Portal. This class navigates the key characteristics of this portal: including users, services reporting, devices and more.

Classes are in Pacific Time Zone.

Use Cisco Learning Credits for training!  This class is 4 CLCs.   Complete this form to register.

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Webex Meetings Site Administration & Configuration >
  • November 7, 2018 10:00 am
  • December 5, 2018 10:00 am

Your organization needs a minimum of 2 people well-versed in Site Administration. Admins are responsible for managing user accounts and site security. This class provides tools and best practices for user account management, the distribution of Productivity Tools, disabling features, global audio, customizing email templates, site reporting and more. Length: 90 minutes.

Classes are Pacific time zone.

Use Cisco Learning Credits for training!  This class is 4 CLCs.  Complete this form to register.

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Webex Events Producer's Workshop >
  • November 12, 2018 1:00 pm
  • December 10, 2018 1:00 pm

This hands-on workshop is for marketing, public relations, and others who plan, schedule and produce large, highly visible, online events. Learn to plan for common issues and conduct effective dry runs. You’ll leave the class with a Producer’s Checklist that will help you deliver technically flawless online events. Length: 90 minutes.

Classes are Pacific time zone.

Use Cisco Learning Credits for training!  This class is 4 CLCs.  Complete this form to register.

Register Now
Webex Meetings 201 - Advanced Concepts >
  • November 13, 2018 10:00 am
  • December 11, 2018 10:00 am

If you’ve conducted at least 50 Webex meetings, you’re ready to tackle advanced features and best practices that will make your online meetings significantly more effective. We start with a complete agenda of advanced tools and students work with the instructor to identify and hone in on their personal priorities for the session. Length: 90 minutes.

Classes are Pacific time zone.

Use Cisco Learning Credits for training!  This class is 4 CLCs.  Complete this form to register.

Register Now
Webex Training 101 - The Virtual Classroom >
  • November 13, 2018 10:00 am
  • December 11, 2018 10:00 am

If you teach, or develop curriculum for online delivery, you need to use Webex for the virtual classroom. Enhanced interactivity, assessments, breakout sessions for small group learning, hands-on lab for technical training and in-session features like threaded Q&A, panelist support and more, are all necessary components for effective online learning. Length: 90 minutes.

Classes are Pacific time zone.

Use Cisco Learning Credits for training!  This class is 4 CLCs.  Complete this form to register.

Register Now
Webex Meetings 101 - Webex Basics >
  • November 13, 2018 1:00 pm
  • December 11, 2018 1:00 pm

Webex Meetings is the backbone of Webex – Master this service first. In this interactive class, you’ll learn the four primary components of a meeting in the cloud: scheduling, sharing content, managing audio and using Webex for video conferencing. Best practices for meeting online are covered as well as key tools such as chat and recording. Length: 60 minutes.

Classes are Pacific time zone.

Use Cisco Learning Credits for training!  This class is 3 CLCs.  Complete this form to register.

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Webex Training Hands-On Lab >
  • November 14, 2018 10:00 am
  • December 12, 2018 10:00 am

HOL is a powerful feature of Webex Training that allows remote, unattended classroom or lab computers to be accessed from the virtual classroom. In this class, you’ll learn to configure computers for remote access, reserve them for use in your online class, and connect students to these remote machines from within the virtual classroom. Length: 90 minutes.

Classes are Pacific time zone.

Use Cisco Learning Credits for training!  This class is 4 CLCs.  Complete this form to register.

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Using Webex Meetings on your iOS Device >
  • November 14, 2018 10:00 am
  • December 12, 2018 10:00 am

We live and work in a mobile world. Attend this short class and learn to download the free app and join a Webex Training, Webex Event, or Webex Meeting with one click from Outlook on your mobile device, or from the app. You’ll learn to set your preferences, manage video and audio, view and share content, and how to use the collaboration tools on a mobile device. Length is 30 minutes.

Classes are in Pacific Time zone.

Use Cisco Learning Credits for training!  This class is 2 CLCs.  Complete this form to register.

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Webex Training - Scheduling >
  • November 14, 2018 1:00 pm
  • December 12, 2018 1:00 pm

Webex Training supports enhanced scheduling for single, recurring and multi-part classes. In this course you’ll learn to schedule these sessions, build custom registration forms, create scheduling templates, customize email reminders, run reports and more. Registration and reporting for both live and recorded session is included. Length: 90 minutes.

Classes are Pacific time zone.

Use Cisco Learning Credits for training!  This class is 4 CLCs.  Complete this form to register.

Register Now
Webex Support 101 - Webex for the IT Help Desk >
  • November 14, 2018 3:00 pm
  • December 12, 2018 3:00 pm

Webex Support gives IT Help Desk agents a tool to remotely access a caller’s desktop to perform break/fix, transfer files and reboot. You’ll learn to manage up to 8 concurrent sessions and escalate callers to Level 2 support. You’ll explore setting up WebACD (live chat) with pre-populated responses and intelligent call routing to established queues. Length: 60 minutes.

Classes are Pacific time zone.

We accept Cisco Learning Credits!  This class is 3 CLCs.  Complete this form to register.

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Webex Meetings: Providing Level 1 Support >
  • November 15, 2018 9:00 am
  • December 13, 2018 9:00 am

Webex Meetings: Providing Level 1 Support is intended for the technical professional who will be providing Tier 1 Technical Support to Webex users with Meetings. During the course students will learn about the questions and issues the typical end users have and how to easily solve them. When an issue needs to be escalated to the Webex team, the escalation process will be discussed. At the end of the session reference materials and resources will be provided.

By the end of this session, students will be able to recognize the difference between user error and technical issues in order to provide Tier 1 level support. Along with learning shortcut and best practices in using the Webex Meetings features.

Length: 90 minutes

Classes are delivered in Pacific Time Zone.

Use Cisco Learning Credits for training!  This class is 3 CLCs.  Complete this form to register.

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Using Your Cisco Webex Board >
  • November 15, 2018 9:00 am
  • December 13, 2018 9:00 am
Cisco Webex Board is a unique team collaboration device that combines wireless presentation, digital white boarding, and video conferencing.  This class is designed to help customers get the most out of their Cisco Webex Boards. The class covers the board from its most basic use as a whiteboard and large presentation screen, to the advanced features of proximity, paring and using the Board for video conferencing and as an endpoint in a Webex meeting.
Class is for 3 attendees.
Prerequisite:
Cisco Webex Meetings 101 or Equivalent Competency and Cisco Webex Teams for End Users or Equivalent Competency.

 

Delivered ONLY at Meet Me In The Cloud’s office in San Ramon, California.  3 person minimum to run.

 

Use Cisco Learning Credits for training! This class is 5 CLCs. Complete this form to register.
Register Now