We’ve been talking about all the benefits of e-learning, but let’s take a moment to remember: online learning creates a less formal and more flexible approach to learning, which may lead your trainees to think they don’t have to take the courses seriously. Here are 3 tips to set yourself and your team up for e-learning success.
1. Be Prepared
Every course is different. Make sure you have a reliable internet connection and the correct class “hardware” like a computer with adequate video and audio capabilities, as many e-learning courses incorporate interesting videos, graphics, quizzes, and more.
Allocate a good study space: be sure you have an area that works for you while also minimizing interruptions. The empty cubicle near the water cooler may be great from an efficiency standpoint, but it could create too many distractions for your employees who are trying to focus on mastering new material.
2. Set Goals
Create a schedule that also fits into your employees’ schedules if you can. Remind them to set goals for the day, week, and for the course as a whole. Make sure each goal is specific and measured easily: not only does this track progress, but it is also a great way to keep employees engaged as they complete each goal.
As you or your employee sets these goals, keep in mind that the best way to learn is in steps. Tackling one task at a time creates an easy environment to learn in. It will prevent you from being overwhelmed and also eliminate that “rushed” feeling while you try to complete too many things at once.
The old saying is true in life and in e-learning: you get out of it what you put into it. Participate in online forums and discussions, if applicable, and don’t forget to reach out and ask for help. If you’re struggling to understand a specific topic, talk to your classmates or the instructor. Taking charge of your own learning is the only way to achieve e-learning success.
If you want to implement e-learning elements into your own employee training programs, Meet Me in the Cloud can help. Learn more about our e-learning offerings here.
SAVE 10% ON ALL E-LEARNING OFFERINGS AT CHECKOUT
WITH PROMO CODE LFA10
As more industries rethink their strategies and processes in a COVID-19 world, the huge shift to remote work is paralleled by an equally large demand for e-learning solutions.
SAVE 10% ON ALL E-LEARNING OFFERINGS AT CHECKOUT
WITH PROMO CODE LFA10
A Need for Customized Education
The US population has been and continues to be more educated than in past generations. The cost of that education, however, has increased exponentially, and more and more employers prefer applicants with higher degrees and certifications.
Innovative technologies and processes are being implemented more quickly and at higher levels than ever before, but the standard training model for employees is often substandard or rushed to accommodate a deadline. There are many e-learning solutions to choose from.
A 2019 Training Industry study reported that an average of $1,286 was spent per employee on training in a single year. In an effort to curb costs, many companies are increasing their use of virtual and remote learning opportunities.
Learn From Anywhere
LFA, learning from anywhere, is a natural companion to WFA (work from anywhere). Online learning is a staple of the educational landscape that has grown every year. 2016 saw 39% of post-secondary institution faculty members teach at least one online course during the academic year; by 2019, that number was 46%.
In much the same way that WFA (work from anywhere) gives employees the opportunity to work from home, the coffee shop, and even another country while increasing flexibility and productivity, learning from anywhere allows students of all ages to tailor their education to their own learning style, schedule, and pace.
Unlike WFA, where either your hours or workload are static, with LFA there are a host of options to choose from: many training and education courses are offered in full- or part-time models, and some “boot camps” (short-term education programs) can be completed in as little as 4-6 weeks. This also allows an employee to better fit the class into their workday rather than shuffling things around to accommodate the commute and class time.
LFA also offers class-by-class customization. There are thousands of websites, apps, and online services that offer a multitude of individual or serial classes: you simply choose the subjects most beneficial to you or your employees. They can take a fast-paced refresher to Microsoft Excel invoice functions, or go on a deep dive with a 10-part comprehensive series.
Online learning is also more cost-effective. There’s no commuting cost or room rental fees for offsite training. Many services forgo the subscription model and offer individual class pricing options as well, making LFA even more cost-effective.
Increased Engagement and Comprehension
Learner engagement and comprehension also increase in an online setting. With tools like Zoom, learners can respond more openly when they don’t understand something. There’s no public embarrassment over hard-to-grasp material, a learner can simply respond to a poll anonymously or post within the platform and this honest engagement gives the instructor a clearer measurement of the concepts that may need to be addressed again. And unlike a seminar or professional conference, the full curriculum and all class material are digitally available for students to reference after the class is completed.
Take the Next Step: E-Learning Solutions
The possibilities with online learning are endless, and Meet Me in the Cloud can help. Our e-learning solutions are tailored to your needs and the needs of your team.
Meet Me in the Cloud has a wealth of e-learning offerings to help accelerate the adoption process of your new collaboration platform by offering an interactive approach to learning. Webex, Zoom, Microsoft Teams. Our offerings simplify each platform for you and your organization, so everyone can start using the new platform quickly and easily – at their own pace.
Our e-learning courses focus on specific key areas to help you and your team learn how to use your new collaboration platform quickly and efficiently.
- Interactive Activities: These courses include videos, quizzes, and more to help employees engage with the information.
- Multi-Level Learning: We created specific courses for employees, executive administrators, even those who already feel comfortable with the collaboration platform, with or without previous experience.
- Step-by-Step Instruction: Each course is organized into helpful steps, so users can learn concepts incrementally. Each step builds upon the previous steps, providing a smooth learning experience.
Overhaul the Training Experience
By utilizing e-learning for your training needs, employees can fit courses into their schedule instead of fitting their schedule around a live training session, thus streamlining the training experience.
We also implemented these details into every course for the employee’s benefit:
- Best Practices: We don’t just show your employees how to use their new tool; we explain the best practices for its use.
- Additional resources: For those who want to learn more, additional resources are included to help employees further their knowledge and understanding to make the most of their new tool.
- Certificate of Completion: After completion of each course, the learner receives a certificate. This shows you that your employee has finished the training, but also provides the employee proof of their expanding knowledge and skill set.
If you are looking for more in-depth training, try our E-Learning Courses. Meet Me in the Cloud also offers a Microlearning Library, which provides employees with short, on-demand training videos perfect for filling any small gaps, like forgetting how to perform certain tasks, when they need to learn something new, or when the tool itself gets updated and your employees are unfamiliar with the change.
With each purchase, you will have access to that course for 12 months, which means your employees can brush up on their training whenever they need to.
SAVE 10% ON ALL E-LEARNING OFFERINGS AT CHECKOUT
WITH PROMO CODE LFA10
I Don’t Need an Expert…I Can Do It!
One of the first signs of being a full-fledged adult was to try to take care of our “adult problems” without calling in mom or dad to help fix it.
If the sink disposal broke, then we’d think “I don’t want to call a plumber just for that! I’ll fix it myself!” Or if the car was making a funny sound, then we’d hop on YouTube and find a random video and attempt to play mechanic on the most expensive piece of machinery we own.
But we found ourselves removing the entire sink disposal without any clue of how to get the thing back in. Or we put all the pieces back together in the engine of our car only to discover that we have an “extra” bolt still in our hand.
And we ended up having to call the professionals anyway and now the problem is even bigger than it was in the first place!
Stick to Your Area of Expertise
Occasionally in the pursuit of business, we do the same thing:
We try to do things on our own that are entirely out of our area of expertise.
Sometimes we find ourselves in over our heads and an instructional YouTube video isn’t going to get us out of it. And the same thing goes for adopting a new program or software into your company culture.
When adopting Cisco Webex, it can be tempting to want to try your own adoption methodology. We get it. I mean, how hard can it be to plug in a video conferencing and online meeting product and just get to it? Right?
While the Cisco Webex products are amazing and ultimately easy to use, that first round of training and implementation can be a bit of a hurdle.
Common Problem #1
Your company might find themselves attempting to implement your own training approach but it might not be successful simply because it might be a bigger job than expected or you might run into some unforeseen complication.
Solution: Meet Me In The Cloud has a proven 6-Step Adoption Methodology which will take all the strain off of you as your company goes through the training process.
Common Problem #2
Perhaps you purchased the Flex Plan with Cisco but you aren’t entirely sure what is included or even how to use those features. You know that you bought meeting, team collaboration, calling, and contact center services but what exactly should those features look like implemented into your company?
Solution: Meet Me In The Cloud conducts a discovery process to analyze use cases and then we tailor the training to the needs of your unique users.
Common Problem #3
A Webex Events plan is certainly one of the most impressive components that Cisco has to offer companies who are looking to reach employees and sales prospects across the country or around the world without travel and venue expenses, but it’s amazing capabilities can at times be perceived as difficult to implement.
Solution: Meet Me In The Cloud offers a series of training sessions for each feature for all levels of knowledge workers.
Because at Meet Me In the Cloud – we have learned one thing is for certain: trying to understand the Cisco products, train, implement, and follow-up is not something that you want to DIY. You and your company deserve customized training and adoption: that one-size fits all is very rarely the best approach.
Get in touch with us to avoid these 3 common problems, so you can achieve your desired business outcomes faster with Meet Me In The Cloud.
“Why are we even learning this stuff?”
“We are never going to use any of this in real life.”
“What is the POINT?”
“I already know all of this.”
Those are the words that every high school teacher, for all of time, has heard over and over again. Those are words that you might have said at some point in your own high school career. And despite the fact that some of us had exceptional teachers in high school, we don’t necessarily remember everything they taught us and very rarely did we implement what we did learn. And that’s because…
Training someone how to do something doesn’t guarantee that they will ever actually implement that knowledge.
That same idea follows when we’re talking about training the end-users in your organization to adopt collaboration technology. You can have the best of the best trainers in the world come in, but if there isn’t someone there alongside them to help them implement the product into their daily work life, then it could be for nothing.
There is a difference between Training and Adoption.
Training is just one part of the adoption process. You need a holistic approach to adoption, like our proven 6 Step Methodology, that includes training, communication, and discovery.
Have you ever seen a new program or approach implemented in the corporate space, only to be met with resistance and apathy? Sure! We’ve all seen that, and most of us have had to endure it at some point. That’s because
The culture created around the implementation of a new tool is the key element of a successful adoption.
How you approach weaving a new approach, program, or tool into your organization can be the ‘make it’ or ‘break it’ factor. You want the end-users in your company to embrace the tool instead of throwing in the towel.
At Meet Me In The Cloud, when it comes to adoption services,
- collaboration tools are used by people, so we ensure that the adoption plan accounts for how people do their daily jobs.
- your corporate culture to make sure that you are hearing about your tools and working in the most effective ways
- tailoring your company’s training makes sure that users are being trained in the most relevant ways based on specific user stories from your organization
- the implementation of a short term rollout or long term onboarding with our Adoption Service and we develop a customized plan based on your pacing expectations
- streamlining and removing obstacles for your new collaboration tool and how to decommission older tools when needed
Meet Me In The Cloud’s certified Webex Lifecycle Advisors understand that your organization is unique and a one-size-fits-all approach to training doesn’t yield the end results you desire. We understand that demo’s and basic trainings are simply not sufficient to drive adoption because ultimately it doesn’t help the new tool become relevant to your end users.
What will we do for you?
Following our 6 Step Methodology, we will go through the discovery process with you, train your administration, and develop a plan based on use cases from your own company. Then, we will champion the early adopter training phase which will be conducted prior to full enterprise rollout. The roll out will be approached with our multimodal training sessions: short sessions, onsite trainings, longer specific targeted sessions, and training collateral development.
While we implement the customized plan, you will watch your company’s culture shift into enthusiastically embracing the new Cisco Webex tool as part of their daily work routine while creating a digital collaboration space that truly makes your company’s communication effective and efficient.
Remote Work Preparations
As COVID-19 (commonly known as Coronavirus) is spreading across the globe, you have surely seen headlines of companies asking (or requiring!) their employees to work remotely from home.
It’s happening all over the globe – Shell has all its Singapore-based staff staying home, and Twitter is strongly encouraging the same for all its employees!
You’ve also likely seen headlines about how we’re entering a grand work-from-home experiment. Companies like Cisco, Zoom, and Microsoft are touting their collaboration tools to keep your business moving, even while your employees might be working away from their physical offices.
Benefits & Growth
And it’s true – we live in a time where a variety of cutting-edge collaboration platforms are available on the market and all with well-documented benefits to adopting them in your workforce:
Benefits of utilizing virtual collaboration:
- Cost Savings
- Better engagement
- More agile collaboration
- Keeping Everyone Safe
Responding to Change
However, it is underappreciated how hard driving adoption to utilize those collaboration tools can be. We, as humans, don’t always respond well to change…as evident by the response to COVID-19.
For folks who are accustomed to heading into the office every day and doing things the way they’ve always been done in the past, working remotely with a brand-new suite of software can be an abrupt and difficult change! Even if it isn’t a brand-new software, most employees will have a difficult time adjusting without adding the “unused” collaboration tools to the mix.
At the end of the day, you can deploy the shiniest new collaboration tools, but if your end users aren’t adopting them, it’s hard to realize the return on your investment or even keep your company’s train moving forward.
Real People, Real Solutions
At MMITC, we understand that collaboration tools are used by real people – and we have experience and expertise in connecting those people with the new ways of working.
We’ve already noticed an influx for virtual collaboration users to understand how their new tools can transform the way they work, even amidst the uncertainty we are all experiencing. Meet Me in The Cloud’s services can support your company’s needs every step along your collaboration journey from the initial adoption and beyond.
MMITC Services that can help:
- Adoption Acceleration Services – New to Virtual Collaboration?
- Optimization Services – Currently utilizing collaboration tools but need some fine-tuning?
- Custom Training Services – Use Cases/Departmental/Service specific trainings
- Virtual Event Assist Services – Town Halls, All Hands Meetings
Meet Me In The Cloud is a technology adoption firm delivering services and solutions that activate the usage of workplace technologies to implement, increase and improve daily operations.
Our methodology ensures:
- We understand your business
- We engage your people
- We deliver a multi-modal training plan made to fit so your business and people
- You get the most out of your investment
If you have questions or would like to schedule a consultation, please Contact Us with a message, or give us a call at 1-866-221-3221 Ext. 1
Microsoft Teams: Working Remotely during Challenging Times
Cisco Webex: Supporting Customers during this unprecedented time
Plan a Flawless event with an Event Assist Producer
Providing a Top-Notch Customer Experience in a Global or Remote Company
Techniques for Improving Communications with Multicultural Teams
By now you’ve probably read dozens of studies about ROI when implementing anything new to your business, and training is always mentioned as a key piece to success. I am a Training Manager with 20+ years of experience in training and content creation, and so I may shock you when I say that training should not be the largest piece of the project. Don’t get me wrong – training is important. It is very important, but…
There is so much that needs to be done before you get to training.
If we think of the full implementation of ROI as baking a pie, there are several things that need to be done. You need to decide on a recipe, gather your ingredients, prep and assemble them, get it in the oven, and let it cool down before you can enjoy what you’ve prepared. Let’s look at these individually.
The recipe is essentially the ROI project plan. You may have a tried-and-true recipe that you’ve used over the years, but have you considered how you’ll have to adjust it for the current circumstances? Understanding the adjustments that need to be made depending on the scope of the project is what can keep you from having to adjust timing and push deadlines later.
Key Question: Do you have an expert available to help you navigate the changes needed?
Managing the project and utilizing your project champions are the ingredients you gather. This is more than simply telling everyone their responsibilities; it’s making sure they have the tools and information they need to contribute to the success of the project. To keep the momentum, you must communicate at the right times.
Key Questions: Do you know the key times to communicate?
Do you know if you’ve given everyone the tools to succeed?
Have you let everyone know what to expect?
Prepping and assembling the ingredients is the installation and setup of what you are implementing. Although there are often generic instructions to follow, they may not fit your specific needs. If an element, or “ingredient”, is missing or broken those generic instructions may not have the adjustment or substitution you need to make.
Key Questions: Is it turning out as you expected?
Is there an expert available to suggest an alternative and prevent an adverse reaction?
It’s time to get your creation in the oven: the training. If you’ve done all the previous steps correctly, the training is the easy part. You’ve already planned, communicated, adjusted, and set expectations, so your team can take in the knowledge and accept best practices. If the previous steps weren’t completed, you run the risk of surprises and resistance.
Key Question: Is your team prepared to switch gears and make adjustments this late in the project if needed?
The Cool Down
The cool down is the usage of the ROI and the associated metrics. Now it’s time to continue the emphasis on utilizing what you’ve implemented.
Key Questions: Do you have a plan in place, or are you relying on your people to do as you’ve asked without any further follow-up?
Have you defined what success looks like?
And finally, it’s time to enjoy your ROI!
Throughout this article, I’ve asked you several key questions. If you haven’t been able to answer every question in this article as Yes! with 100% confidence, consider utilizing experts in usage and adoption.
Every successful chef has a team to help them, and you should too.